Passenger Terminal Expo 2019

Expo Stand 4

At the end of March we exhibited at the Passenger Terminal Expo that took place at The Excel in London.  We had a successful three days meeting many interesting people in the industry, exchanging news and ideas as well as explaining the many services we can provide to airports and airlines that help to enhance passenger experience.

Expo Stand 5   Expo Stand Small 3

What others say about us

Lost Property London Heathrow Airport lhr.lostproperty@bagport.co.uk contacted me on 6 January an hour before I even contacted them. They are an exceptional service! Within 24 hours they located and shipped my property back to me
Thanks very much again, I tweeted about your exceptional service!!!
Cheers

A Grateful Passenger

I would like to express my gratitude for the swift and successful return of my passport in December. I had misplaced the item in Terminal 5 during a stopover between New York and Newcastle. Five days prior to Christmas and ten days before I required it to return to Australia, I was naturally concerned about what would happen.
After reporting the item lost, I felt extremely reassured by the regular email notifications and proactive service. Once found, I spoke with a very helpful lady about delivery and pick-up options, and delighted to receive my passport on Christmas Eve.
I would be very grateful if you could thank those personally involved and congratulate all staff on delivering an exceptional service.
Yours faithfully,

A Grateful Passenger

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