April 2016

smartecarte

Following detailed negotiations bagport Holdings including bagport UK, bagport Sweden and bagport America has been sold and is now owned in its entirety by Smarte Carte Inc.

With over 40 years’ experience, Smarte Carte are an established American organisation with a global presence. Smarte Carte are the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Operating throughout North America and Asia Pacific including Australia, New Zealand and Singapore, Smarte Carte can be found in Airports, Shopping Malls, Amusement/Theme Parks and Zoos.

The brand of bagport will remain in Europe with the added benefit of extended products, experience and infrastructure of Smarte Carte as its parent company. Such investment will see further expansion in Europe and for Smarte Carte including growing services of bagport UK.

What others say about us

Lost Property London Heathrow Airport lhr.lostproperty@bagport.co.uk contacted me on 6 January an hour before I even contacted them. They are an exceptional service! Within 24 hours they located and shipped my property back to me
Thanks very much again, I tweeted about your exceptional service!!!
Cheers

A Grateful Passenger

I would like to express my gratitude for the swift and successful return of my passport in December. I had misplaced the item in Terminal 5 during a stopover between New York and Newcastle. Five days prior to Christmas and ten days before I required it to return to Australia, I was naturally concerned about what would happen.
After reporting the item lost, I felt extremely reassured by the regular email notifications and proactive service. Once found, I spoke with a very helpful lady about delivery and pick-up options, and delighted to receive my passport on Christmas Eve.
I would be very grateful if you could thank those personally involved and congratulate all staff on delivering an exceptional service.
Yours faithfully,

A Grateful Passenger

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